How to be ‘Super Efficient’ in business!

We all know how important it is to put the customer or client first and continuously go that extra mile to provide the highest quality of standards in our services and products.

Price will always be a major deciding factor on choosing something – especially now.

Quality and Customer Service will definitely be number one.
Making sure the customer or client is being exceptionally well looked after is vital.

This ‘well looked after’ feeling is what people need and want.

To be ‘Super Efficient’ you need to be ‘Well Organised’.

Being ‘well organised’ is not always an automatic or natural concept that everyone adapts to easily.

A lot of it needs to be learned and practiced.

You’re not automatically born with it.

If you want help to show off your ‘super efficiency’ in business - work with a Virtual Assistant.

A Virtual Assistant can be your ‘super efficiency’ leaving you to concentrate on what you do best in business.


Here are 7 points to consider

1. An email as below sent out without checking thoroughly before hitting ‘Send’

I will contact you immediately with a suitable date and time. Sorry for the incontinence in this instance.

Easily done when using the spell checking facility when you’re in a mad rush…
An embarrassing and possibly costly mistake to make…


2. Not returning emails and telephone calls within a satisfactory period of time

It takes seconds to send an email or make a phone call saying thank you for the enquiry and that you will be in touch very soon.

It is human nature to be annoyed when someone doesn’t return a call or email within your desired time frame.

It is even more human nature for someone to look and go elsewhere if you don’t return their call or email them quickly.


3. Sending an email to lots of people.

But putting all their email addresses in the 'CC' part instead of the 'BCC'part

It can be quite costly allowing everyone else to view everyone else’s email addresses.


4. Understanding when a ‘Form or Template’ is required for a specific job or process you do on a regular basis.

How often do you write out or type out something on a regular basis that would save you time if available on a form saved in Word or a regular email reply saved in Word that you could cut and paste?


5. Don’t have the full details of a client’s/customer’s enquiry or job to hand?

When a customer makes a call to your office, inefficiency becomes strongly highlighted if you can’t find their details or what the enquiry was about or what the job entailed.


6. Is all your information saved on different spreadsheets, databases, email contacts and word documents, instead of sitting in one central location on your computer?

Decide on what software system you prefer to use and update easily.

If you prefer to use spreadsheets for holding all your contact information with sales and notes included - get everything else exported into that one location.

This will save you endless amounts of time searching through different locations on your computer.


7. Lists of ‘Things To Do’

Make a decision as to where you’re most regularly and likely to look for your list of ‘Things To Do’.

If you prefer a written list on your office wall or a white board set out in ‘Monday to Friday’ style or Job Sheet saved on your computer desktop to view – which ever version works best for you, get into a habit of checking that ‘same place’ every day and updating with new ‘jobs to complete’.


REMEMBER– if you want help to show off your ‘super efficiency’ in business work with a Virtual Assistant.

A Virtual Assistant can be your ‘super efficiency’ leaving you to concentrate on what you do best in business.


Make your Customer Service Shine!

Research into doing business in United Arab Emirates

This week we're meeting up with a team of students at Nottingham Trent University.

They've been conducting a research project on Dubai and Abu Dhabi to look at their culture of doing business and how Virtual Assistance can be offered as a service to businesses based in the UAE.