2010 Churchill Fellow Tracey Clarke embarked on her five week journey to the USA at the start of September to research the growing US Virtual Assistance Industry.
Her immediate love of the place and impression was the overwhelming first-class hospitality and incredible friendliness from everyone, an insatiable appetite to learn, succeed and the infectious entrepreneurial vision and spirit of those she met. Drawing a comparison between working cultures in the US and UK was found to be highly intriguing.
Tracey’s visit to Washington, DC during the record high temperatures was a wonderful experience. The opportunity to meet up with two professors at VCU Virginia Commonwealth University in Richmond, Virginia, who were concentrating on developing further teleworking projects was fantastic. An impressive visit to Capital One’s hub of operations in Virginia provided a wealth of new ways and options in which employees are empowered to work in a much more productive, inviting and enjoyable environment.
Meeting with the VADFW group of professional Virtual Assistants offering their expert virtual office services to businesses was a real treat enabling Tracey to make new great friends and gather important VA research in the areas of Dallas and Fort Worth in Texas.
Northern California taking in Sacramento and San Francisco opened up opportunities to visit Sierra College spending time with Professor Cyndi Dunn who created and delivers the Virtual Office Professional Degree Course which constantly fills its online class places of eager learners to become home working Virtual Assistants.
The biggest impact from this fantastic journey was the American attitude to work, a deep desire to strive and do well, a very strong work ethic and such impressive customer service and communication skills wherever visited, providing Tracey with a worthwhile experience and insurmountable wealth of research.
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