1. Make sure you say thank you to those people who work with you – you need to look after these special people and make them feel appreciated.
2. Ask for feedback from your current clients:
a. Don’t be afraid to receive constructive criticism
b. We are all so busy running businesses, desperately looking for new customers and clients, that we forget to find out what improvements we could make to offer our existing clients that are extremely valuable to us
c. You might be nicely surprised in receiving positive feedback as well
3. It’s coming to the New Year – a good time to do a bit of spring cleaning. Time to send out an email to your database of contacts to find out if they still wish to receive your information and newsletter. With so many changes at the current time, people are moving from companies, addresses are changing due to people choosing to work from home instead of office space, so it’s important that you update those email contacts, telephone numbers and business postcodes. If you’re fed up of receiving mountains of bounce back emails after following an email campaign then this is ‘must do job’.
4. Have you got something to ‘shout about’ or a special announcement to make? For example, Virtual Administration will be celebrating its 5th year in business on the 1st January 2011. A perfect opportunity to push a good news story using your Social Media tools like LinkedIn, Twitter and Facebook. You don’t have to hard sell your products and services – tell a good news story instead.
5. Most importantly – enjoy the Christmas holiday season.
2010 has been an extremely tough year for a lot of business owners, directors, managers, employees and sub contractors... we all deserve a good break and a rest to recharge the batteries for 2011.
Wishing you all a very Happy Christmas, good health and a prosperous New Year!
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